Other major reasons to serve this airport
- Hermes Airports is a consortium of 9 Cypriot and international shareholders which includes large airport operators with a high level of know-how in the airport operation management field. It assumed the management and operation of Larnaka and Pafos airports in 2006, under a 25-year Build-Operate-Transfer (BOT) concession agreement with the Republic of Cyprus, with new passenger terminal buildings having been inaugurated in Pafos and Larnaka in 2008 and 2009 respectively. In 2017, the airports have reached a new traffic record with 10.25m total passengers having traveled using 70 airlines operating to 120 destinations in 40 countries in Europe and the Middle East and Gulf areas.
- Pafos airport is of high quality, with its state-of-the-art terminal offering seamless superior service and punctuality, whilst it is also high technology equipped with Automatic Electronic Gates, Border X-press kiosks, online Car parking facilities and others. It serves mostly the southwest part of Cyprus with easy surface access driven by an excellent road infrastructure to all towns and tourist attractions. The driving distance between the west part of the island and the eastern part is less than two hours whereas there is bus transportation to the major cities of the island.
- The airport served 2,5m passengers during 2017, with 23 airlines having operated to 45 destinations in 16 countries.
- The traffic served by Pafos Airport is primarily leisure traffic, driven mostly by inbound tourism. Split of passenger traffic between Cyprus residents and non-Cyprus residents is 20/80% respectively.
- The three most important markets served by Pafos Airport are the United Kingdom, Greece and Russia all three accounting for 83% of the total traffic, whereas the growing markets of Germany and Israel represent another 9% of the traffic. Other countries with scope for growth are the markets of Poland, Netherlands, Belgium, Italy and France, whereas there is also potential from Scandinavian countries and new markets like Croatia, Slovenia etc.
- Cyprus, through Pafos Airport, offers good connectivity with the rest of the country markets in the area as there is at least one daily flight to Israel whereas there is a trend for growth for operation to Lebanon and Egypt.
- Hermes is particularly active in the air service development field, providing customized market insight and marketing support to new and existing airlines aiming to expand their operation in Cyprus.
- Cyprus’ economy is dominated by the services sector (wholesale and retail trade, real estate activities, financial and insurance activities, accommodation and transportation are the most important sectors).
- Cyprus economy is currently on a relatively stable growth path with its economic indicators having been improved during the last two years. These consist of a low positive inflation, reduced unemployment and increasing budget balance.
- Company formation, tax planning, trusts, foreign exchange trading and fund administration are all strong segments of the business services industry, encouraged by around 50 double taxation treaties and a legal system based on English law.
- A major success story for Cyprus is the maritime sector, hosting the largest ship management centre in the EU. The Cyprus Registry is classified as the 10th largest merchant fleet in the world and the third largest fleet in the EU.
- Tourism arrivals have reached 3.6 million tourists by the end of 2017. Hermes airports is particularly active in promoting Cyprus as a tourism destination, collaborating closely and consistently with the local tourism stakeholders, the airlines, and the destinations.
Marketing and other support
Hermes Airports introduced key incentives to help sustain and attract airlines, but also engaged in strengthening connections with Cyprus’ tourism sector to drive air service development.
For more details on incentive schemes, please click here.
- Market information: statistics and market analysis on request.
- Marketing support through all Hermes Airports’ digital platforms, including the airport’s website, Facebook, Twitter, YouTube, Instagram and the Blog.
- Launch events to celebrate new routes/airlines.
- Organize workshops with airlines, other airports and destinations
Hermes Airports works closely with the Cyprus Tourism Organisation and the Ministry of Tourism to increase the number of foreign visitors through joint marketing activities. They also partnered with the Government of Cyprus and have developed a National Tourism Strategy.
To capitalise on the increase in traffic at the airports, Hermes Airports used new technology to better understand its customers. This has led to changes in retail offerings and wayfinding for customers, some of which occur in real time, in response to specific flights from destinations with travellers who have a higher propensity to shop or spend more time in terminal.
Hermes Airports proceeded with a digital presence that focuses on tourism. The multi-platform launch, which included a new website with e-commerce capabilities, a new CRM system, as well as profiles on Twitter, Facebook and Instagram, has helped to grow profile for the attractions of Cyprus and create an overriding sense of community that is at the forefront of Cyprus promotion. In addition, social media activity has also provided Hermes with a dynamic channel to build awareness within Cyprus, of its brand and community investment initiatives.
Pafos Airport’s total traffic of 2.5 million passengers comprises of: 80% – inbound and 20% – outbound. The catchment area related to the outbound traffic is primarily the western and southern part of the island. Nonetheless, the airport also serves the needs of passengers from the rest of the island.
- Located 6.5 kilometres southeast from the city centre.
- Public transport: Inter-city buses from Nicosia and Limassol, local buses and taxis.
Infrastructure & Operations
- Runway: One runway (11/20) – 2,699 metres;
- Slot Coordinated: Slot facilitated. An independent schedules facilitator has been appointed by the Cyprus Government;
- Operating hours: 24/7;
- Terminals: One passenger building that was opened in November 2008.
Important infrastructure developments and/or other news
- E-gates (Electronic Boarding Pass Readers): The passenger experience at the airport has also seen the introduction of innovative services such as E-gates, an automated system, which allows travelers when carrying a printed copy of their boarding pass to proceed directly to the security check area simply by scanning their boarding pass.
- Online parking: Offering a number of options according to the duration of stay providing in this way the opportunity to organise the entire trip more efficiently.
- Border X-press kiosks: Through these kiosks and their advanced technology, it is possible for the travelling public to import data, either via a touchscreen or via keyboard and carry out the passport control by themselves.
- Passenger traffic: Actual traffic for 2017 is 2.52 million;
- Freight: Around 450 tons during 2017;
- Largest carrier: Ryanair Airlines and Thomson Airlines, with an estimated market share of 21 each%, followed by easyJet with 19% market share;
- Based carriers: Ryanair Airlines
- Other relevant vital statistics: 23 airlines operating to 16 countries and 45 destinations.